Prisidio Subscription Agreement

Welcome to the website (the “Website”) and the Prisidio mobile applications, platform, portals and Services (collectively, the “Services”). Only registered users with a Prisidio subscription in good standing may setup a Prisidio account and access the Services. Your access to the Services is subject to the Prisidio Terms of Service and Privacy Policy, which are hereby incorporated by reference.

I. Subscription Terms

You may choose to use the Prisidio Services by electing one of the subscription plans provided at Each plan will be subject to the associated term (“Term”).

We reserve the right to modify, terminate or otherwise amend our offered options, subscription prices and plans at any time in our discretion. Subscription Fees are subject to change at Prisidio’ sole discretion at any time. Prisidio will notify you and give you an opportunity to cancel your subscription before charging your credit card with an increased Subscription Fee.

Your Prisidio subscription automatically renews for an additional term with the same selections and duration at then-current pricing, and we will automatically bill the Subscription Fee to your account unless you provide notice that you wish to cancel your subscription no less than 15 days prior to expiration of your prior term.

If you cancel your account or you fail to remit any outstanding payments, Prisidio reserves the right to suspend or terminate your access to the Services as provided below.

Prisidio will not issue a refund if you cancel your account before the end of your subscription term or for any other reason. All payments and fees are non-refundable.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You agree to pay any such taxes that might be applicable to your use of the Services and any payments made by you to Prisidio.

II. Payment Terms

Your credit card will be charged in full at the beginning of each Term for the applicable Subscription Fees. Your subscription period starts on the date that you sign up and remit payment in full for the applicable subscription period. By registering to use the Services, you automatically authorize Prisidio to charge all fees incurred through your account. Prisidio uses Stripe, a secure payment provider, to process your payments if you purchase a subscription to use the Services. Your payment information is subject to the privacy policy and terms of use of Stripe. We recommend you review these policies before uploading any credit card information.

Should automatic billing fail to occur for any reason, Prisidio will notify you via your account or the email address associated with your account. We will attempt to process the payment approximately one day after the first attempt and, again one week after the second attempt. If the third attempted billing fails, your account will be locked, and you will only be able to log in to update your payment method on file. If you are locked out, you will not be able to access your Vault until your account is in good standing. If you owe a balance for more than thirty days, then your Vault, and all User Content contained therein, may be permanently deleted from the Services. Please review the Prisidio Terms of Service for more information.